Monica + Andy Customer Service Contacts

Monica + Andy is a U.S.-based retailer that sells baby and children’s clothing and related products online and in select stores.

How to reach a person at Monica + Andy

Monica + Andy Responsiveness rating

rating
3/5

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What you need to know about Monica + Andy

Customer service experiences with Monica + Andy can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

Monica + Andy customer service response times

Monica + Andy’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone supportMonica + Andy’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.

Call Monica + Andy during general business hours, Central time, at (708) 638-5584.
Email supportReach out to storks@monicaandandy.com; response times may vary based on inquiry volume.
Online contact formAccessible via the contact us page, suitable for non-urgent inquiries.
Live chat supportAvailable during business hours through the chat icon on the website.
Social mediaMonica + Andy is active on various social media platforms.

Here’s how to reach Monica + Andy via social media.

How to resolve a problem with Monica + Andy

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Monica + Andy mailing address

2052 N Halsted St
Chicago, IL 60614

Monica + Andy loyalty program

Monica + Andy does not have a loyalty program.

Monica + Andy social media channels

X


Monica + Andy executive customer service contacts

Primary Contact
Natalie A.
Director of Channel Sales
2052 N Halsted St
Chicago, IL 60614
narms@monicaandandy.com

LinkedIn

Secondary Contact
Brian Bloom
Co-Founder, COO and CFO
2052 N Halsted St
Chicago, IL 60614
brian@monicaandandy.com

LinkedIn

Chief Executive
Monica Royer
2052 N Halsted St
Chicago, IL 60614
monica@monicaandandy.com

LinkedIn

Monica + Andy customer service policies

What is Monica + Andy’s privacy policy?

Monica + Andy’s privacy policy explains how personal information—such as name, contact details, payment information, and browsing activity—is collected, used, and shared when users visit the site or make a purchase. The policy describes data use for order fulfillment, marketing, customer service, and analytics. It also outlines user rights, including how to access or delete personal data.

What are Monica + Andy's terms of service?

Monica + Andy’s terms of service govern the use of the website and online store, outlining user eligibility (18 years or older), account responsibilities, and limitations of liability. The terms include a mandatory arbitration clause and class action waiver, and they reserve the right to modify services or terms at any time. Users are expected to provide accurate account information and are responsible for all activities under their account. The services are controlled from the U.S., and international use may be subject to local laws.

How can I track shipping or delivery?

Track your shipping and delivery by checking your order confirmation email for a tracking link.

How can I return or exchange an item?

Return or exchange an item by visiting Monica + Andy’s return portal and following the prompts: returns.monicaandandy.com.

Frequently asked questions about Monica + Andy

Who owns Monica + Andy?

Monica + Andy was founded in 2013 by Monica Royer and Brian Bloom. Monica Royer, who serves as the company’s CEO, co-founded the brand with her brother, Andy Dunn, the founder of Bonobos.

How can I contact Monica + Andy customer service?

Call Monica + Andy customer service at (708) 638-5584 or email storks@monicaandandy.com.

Does Monica + Andy have an online contact form?

Yes, the online contact form is accessible via the contact us page, suitable for non-urgent inquiries.

How to get professional help with your Monica + Andy problem

If you need help with Monica + Andy, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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