MoneyLion

MoneyLion is a financial technology company that offers digital banking, investment, and credit services. It provides users with tools to manage money, improve credit scores, and invest, all through an app-based platform.

Telephone
Main : (844) 224-0087
Email
Mailing address
30 West 21st Street, 6th Floor
New York, NY 10010
Website
moneylion.com

What you need to know about MoneyLion

MoneyLion customer service provides support via phone, email, and in-app messaging to assist with account management, financial products, and technical issues.

How to resolve a problem with MoneyLion

Try self-service first

Use our proven resolution methods, or MoneyLion’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does MoneyLion respond?

Phone support
Customer service response times via phone for MoneyLion can vary, but typical wait times range from a few minutes to 10 to 20 minutes, depending on call volume and the time of day. Call customer service at (844) 224-0087.
Email support
Customer service response time via email for MoneyLion typically ranges from 24 to 48 hours, though it may take longer during periods of high volume. Email MoneyLion at customercare@moneylion.com.
Live chat
Live chat response time for MoneyLion typically ranges from a few minutes to 10 to 15 minutes, depending on the volume of inquiries and the time of day.
Social media
MoneyLion’s response time on social media can vary, but typically, the company aims to respond within 24 hours. It is active on platforms such as X, Facebook, and Instagram, where it addresses customer inquiries, concerns, and general support questions. Here’s how to reach MoneyLion on social media.
Help center/FAQ
MoneyLion typically directs users to the FAQ section for common inquiries and issues before engaging on social media.
Verified contacts

MoneyLion customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Melissa Merrill
Director of Customer Operations
Secondary
Jess Jackson
VP, Head of Customer Operations
Chief Executive
Dee Choubey
Chief Executive

MoneyLion customer service policies

MoneyLion’s privacy policy outlines how the company collects, uses, and protects personal information.

MoneyLion loyalty program

MoneyLion offers a loyalty program called MoneyLion Rewards. The program allows users to earn points through various activities, such as using the MoneyLion app, making purchases with a debit card, and using financial products like loans and credit-building tools.

Frequently asked questions about MoneyLion

To contact MoneyLion call (844) 224-0087 or email customercare@moneylion.com.
Yes, MoneyLion can be contacted via an online chat service.
Download the app from the App Store or Google Play and create an account.

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