Momondo is a travel search engine that compares prices on flights, hotels, and car rentals.
Momondo Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Momondo
We have not received any recent complaints about Momondo.
How to resolve a problem with Momondo
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Momondo mailing address
7 Market Street
Stamford, CT 06902
Momondo executive customer service contacts
Primary Contact
Pia Vemmelund
Managing Director
7 Market Street
Stamford, CT 06902
pia.vemmelund@momondo.com
Chief Executive
Hugo Burge
7 Market Street
Stamford, CT 06902
hugo.burge@momondo.com
How can I contact Momondo customer service?
Email trips@momondo.com.
Can Momondo help me change or cancel my booking?
No. Since Momondo is a search engine and not a booking platform, any booking changes or cancellations must be handled directly with the travel provider or booking site where the reservation was made.
What if I have a complaint or issue with my booking?
Momondo encourages users to contact the travel provider directly. They also offer support through their website for reporting issues, but they are generally not responsible for resolving booking-related issues.
How to get professional help with your Momondo problem
If you need help with Momondo, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.