Molly Maid

Molly Maid is a residential cleaning company that provides professional house cleaning services through franchised locations.

Telephone
Customer service : (833) 860-2987
Mailing address
3948 Ranchero Drive
Ann Arbor, MI 48108
Website
mollymaid.com

What you need to know about Molly Maid

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Molly Maid

Try self-service first

Use our proven resolution methods, or Molly Maid’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Molly Maid respond?

Phone support
Molly Maid customer service phone response times may vary depending on call volume, time of day, and the specific franchise location’s staffing and hours of operation.

Call customer service at (833) 860-2987.
Email support
Molly Maid does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries.
Live chat
Molly Maid does not offer a live chat feature on its website.
Social media
Molly Maid is active on social media platforms such as Facebook, Instagram, X, and YouTube.

Here’s how to reach Molly Maid via social media.
Help center/FAQ
Molly Maids’ help center/FAQ provides quick answers to common questions regarding cleaning services, pricing, scheduling, and service guarantees.
Verified contacts

Molly Maid customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Carolayn Cabrera
Operations Manager
Secondary
Andre Amaral
Director of Operations
Chief Executive
Marla Mock
Chief Executive

Molly Maid customer service policies

Molly Maid's privacy policy describes how the company collects, uses, and protects personal information.  It outlines how data are used for processing orders and for marketing purposes.

Molly Maid loyalty program

Merry Maids does not have a loyalty program.

Frequently asked questions about Molly Maid

Neighborly, Inc., is the parent company of Molly Maid.
Molly Maid provides recurring house cleaning, one-time cleanings, move-in/move-out cleanings, and occasional deep cleans.

Outdated info? Report it here