MobileX

MobileX is a customizable mobile carrier that allows users to tailor their phone plans based on individual data, talk, and text usage.

Telephone
Main : (833) 422-1053
Email
Mailing address
6185 Huntley Road
Columbus, OH 43229
Website
mymobilex.com

What you need to know about MobileX

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with MobileX

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

MobileX customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Sharon Bione
Client Services Manager
Secondary
David Pohl
National Business Development Manager
Chief Executive
Peter Adderton
Chief Executive

Frequently asked questions about MobileX

Call (833) 422-1053 or email xpertcare@mymobilex.com.
Activation is typically done through the MobileX app or website, by following instructions after receiving your SIM card or eSIM.
Refund policies may vary, but typically MobileX does not offer refunds for prepaid services, though issues can be handled on a case-by-case basis.
You can modify or cancel your MobileX plan through its app or website, usually with no contract or cancellation fees.

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