Mirenesse is an Australian brand that sells skincare and makeup products.
What you need to know about Mirenesse
Mirenesse’s customer service has received mixed reviews. Some customers have reported negative experiences, including issues with product quality, slow response times, and challenges with returns and refunds. For instance, one customer described their experience as “shocking,” citing difficulties in obtaining a refund for a faulty product and delays in email responses. Another review highlighted a prolonged wait of over two months without receiving an order or a refund. However, some customers have had positive experiences, praising the quality of products and satisfactory customer service. Overall, while there are positive reviews, the negative feedback suggests that experiences with Mirenesse’s customer service can vary.
- Mirenesse’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Mirenesse with our insider guide or through our executive contacts.
- Mirenesse’s customer service policies are standard. Here are our frequently asked questions about Mirenesse.
Mirenesse customer service response times
Mirenesse’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Live chat | The live chat option on Mirenesse’s website allows for real-time assistance. However, specific response times are not publicly advertised. Based on customer feedback, response times can vary. Some users may receive prompt replies, while others report longer wait times due to varying volumes of inquiries. |
Email support | Response times can vary, with some customers reporting delays in receiving assistance. It’s recommended to allow a few business days for a reply. Email service@mireseness.com. |
Social media | While Mirenesse may be active on platforms like Instagram or Facebook, social media is not the primary support channel. |
How to resolve a problem with Mirenesse
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Mirenesse mailing address
56 Mcgregors Dr,
Keilor Park, Victoria 3042, Australia
Mirenesse executive customer service contacts
Primary Contact
Leila Stevenson
Customer Service Representative
56 Mcgregors Dr,
Keilor Park, Victoria 3042, Australia
leila@mirenesse.com
Secondary Contact
Tracey Hocking
Manager
56 Mcgregors Dr,
Keilor Park, Victoria 3042, Australia
tracey@mirenesse.com
Chief Executive
Irene Patsalides
56 Mcgregors Dr,
Keilor Park, Victoria 3042, Australia
irene@mirenesse.com
How can I contact Mirenesse customer service?
Email Mirenesse customer service at service@mireseness.com.
When can I contact Mirenesse customer service?
Mireness customer service operates Monday to Friday 9:30 a.m. to 5 p.m. Australian time.
How much is my Love Rewards points equivalent to?
Each Love Rewards point is equivalent to $0.05.
How to get professional help with your Mirenesse problem
If you need help with Mirenesse, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.