Milk Makeup Customer Service Contacts

Milk Makeup is a cosmetics brand that offers a range of beauty products, including makeup and skincare, with a focus on simplicity and vegan ingredients.

Mailing address
450 W. 15th St, Suite 200
New York, NY 10011
Website
milkmakeup.com

What you need to know about Milk Makeup Customer Service Contacts

Milk Makeup's customer service typically responds within 1 to 2 business days for email inquiries, and phone or live chat support is usually available during business hours for quicker assistance.

How to resolve a problem with Milk Makeup Customer Service Contacts

Try self-service first

Use our proven resolution methods, or Milk Makeup Customer Service Contacts’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Milk Makeup Customer Service Contacts respond?

Email support
Milk Makeup typically responds to email inquiries within 1 to 2 business days.  
Live chat
Live chat support offers real-time assistance during business hours, typically with immediate responses.  
Social media
Responses on social media platforms may take up to 1 to 2 business days.  
Verified contacts

Milk Makeup Customer Service Contacts customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Dalia Campohermoso
Sr. Customer Experience Manager
Secondary
Caitlin George
Senior Manager, Social Media Strategy
Chief Executive
Tim Coolican
Chief Executive

Milk Makeup Customer Service Contacts customer service policies

Milk Makeup's terms of service govern the use of its website and the purchase of products. Orders are accepted 24/7 and typically ship within 1 to 2 business days; however, shipping is limited to U.S. addresses and excludes PO Boxes, military addresses, and Puerto Rico. Customers have 60 days from the purchase date to request returns or exchanges, with an extended 120-day return window for the KUSH Growhouse Lash + Brow Serum. Purchasers must be at least 18 years old or the age of majority in their jurisdiction. All site content is protected by copyright and trademark laws, and unauthorized use is prohibited. The site and its contents are provided "as is," without warranties, and liability for damages is limited. New York law governs these terms, and any disputes fall under the jurisdiction of New York courts.

Milk Makeup Customer Service Contacts loyalty program

Milk Makeup offers a VIP List Loyalty Program that provides members with exclusive benefits e.g. free gifts, exclusive discount and early access.

Frequently asked questions about Milk Makeup

Email Milk Makeup at hello@milkmakeup.com.
Email Milk Makeup customer service at hello@milkmakeup.com. Cancellations may not be possible once an order has shipped.
Milk Makeup occasionally offers free shipping promotions. Check its shipping info page for details on current offers.

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