Midland Mortgage

Midland Mortgage is a mortgage servicing company that handles loan payments and customer support for mortgage holders.

Telephone
Main : (800) 654-4566
Mailing address
999 Northwest 16th Street
Oklahoma City, OK 73106
Website
mymidlandmortgage.com

What you need to know about Midland Mortgage

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Midland Mortgage

Try self-service first

Use our proven resolution methods, or Midland Mortgage’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Midland Mortgage respond?

Phone support
Midland Mortgage customer service typically operates Monday through Friday from 8 a.m. to 7 p.m. Central time. Response times may vary depending on call volume, but customers often experience wait times during peak hours.

Call customer service at (800) 654-4566.
Email support
Midland Mortgage does not have an email address listed on the website, nor does the company offer an online email support option.
Live chat
Midland Mortgage does not offer a live chat support option on the website.
Social media
Midland Mortgage offers customer support through social media channels, typically responding within 1 to 2 business days. The company's social media team operates Monday through Friday from 8 a.m. to 7 p.m. Central time.

Here's how to reach Midland Mortgage via social media.
Help center/FAQ
Midland Mortgage’s help center and FAQ section provides self-service support, allowing customers to find answers to common questions at any time, 24/7.
Verified contacts

Midland Mortgage customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Ashleigh Johnson
Vice President
Secondary
Deke Koonce
Senior Vice President
Chief Executive
Ken Clark
Chief Executive

Midland Mortgage customer service policies

Midland Mortgage's privacy policy outlines how the company uses, collects, and protects personal information provided by customers, in order to safeguard sensitive data and comply with applicable privacy laws.

Midland Mortgage loyalty program

Midland Mortgage does not offer a loyalty program.

Frequently asked questions about Midland Mortgage

The founder of Midland Mortgage is not publicly disclosed. Midland Mortgage is a division of MidFirst Bank, which was founded by the George Kaiser family.
Cal (800) 654-4566, mail to P.O. Box 26648, Oklahoma City, OK 73126-0648, or visit the website.  
The commonly used abbreviation for Midland Mortgage is MMC.
Visit the website to update your contact information through your online account, or call customer service at (800) 654-4566.

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