Meta Pay is a digital payment service that lets you send and receive money, make purchases, and manage payments through Facebook, Instagram, and WhatsApp.
Meta Pay Responsiveness rating
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What you need to know about Meta Pay
We have not received any recent complaints about Meta Pay.
How to resolve a problem with Meta Pay
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Meta Pay mailing address
1601 Willow Road
Menlo Park, CA 94025
Meta Pay executive customer service contacts
Primary Contact
Lori Goler
Head of People
1601 Willow Road
Menlo Park, CA 94025
LGoler@fb.com
Secondary Contact
Javier Olivan
Chief Operating Officer
1601 Willow Road
Menlo Park, CA 94025
JOlivan@fb.com
Chief Executive
Mark Zuckerberg
1601 Willow Road
Menlo Park, CA 94025
MZuckerberg@fb.com
How do I contact Meta Pay?
Contact Meta Pay at (888) 851-6382 or fill in its online form.
How do I get my money back from Meta Pay?
To request a refund from Meta Pay, you should first contact the merchant or individual you made the payment to. If you encounter any issues or if the transaction is unauthorized, you can go to **Settings > Meta Pay > Payment History** in the Facebook app and select the transaction to report a problem and request a refund.
How do I dispute a Meta Pay transaction?
To dispute a Meta Pay transaction, go to **Settings > Meta Pay > Payment History** within the Facebook app. Find the transaction you wish to dispute, click on it, and follow the prompts to report the issue. Meta will investigate the dispute and take appropriate action.
How can I complain to Meta?
You can submit a complaint to Meta through their Help Center by visiting Facebook Help Center or using the **Report a Problem** feature within the Facebook app. Additionally, for specific issues, you can use the feedback form available in the Help section of their website.
What is Meta Pay?
Meta Pay is a digital payment service provided by Meta (formerly Facebook). It allows users to make payments, send money, and purchase goods and services within Meta’s family of apps, including Facebook, Instagram, and WhatsApp. Meta Pay also enables users to store their payment information securely for easier transactions across Meta platforms.
How to get professional help with your Meta Pay problem
If you need help with Meta Pay , you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
