Merry Maids provides residential cleaning services through a network of franchises.
Merry Maids Responsiveness rating
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What you need to know about Merry Maids
The company responds to most customer complaints in a satisfactory manner.
- Merry Maids’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Merry Maids with our insider guide or through its executive contacts.
- Merry Maids’ customer service policies are standard. Here are our frequently asked questions about Merry Maids.
Merry Maids customer service response times
Merry Maids’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Merry Maids customer service phone response times vary depending on call volume, time of day, and whether you’re contacting a local franchise or the national support line. Call customer service at (888) 490-4227. |
| Email support | Merry Maids does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries. |
| Live chat | Merry Maids does not offer a live chat feature on its website. |
| Social media | Merry Maids is active on social media platforms such as Facebook, Instagram, X, and YouTube. Here’s how to reach Merry Maids via social media. |
| Help center/FAQ | Merry Maids help center/FAQ provides quick answers to common questions regarding services, pricing, scheduling, and cleaning procedures. |
How to resolve a problem with Merry Maids
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Merry Maids mailing address
150 Peabody Place
Memphis, TN 38103
Merry Maids executive customer service contacts
Primary Contact
Drew Draisey
Vice President, Sales and Service
150 Peabody Place
Memphis, TN 38103
drew.draisey@servicemaster.com
Secondary Contact
Regan Stokes
Executive Leader, Fitness and Wellness, Consumer Services
150 Peabody Place
Memphis, TN 38103
regan.stokes@servicemaster.com
Chief Executive
Jon Nobis
150 Peabody Place
Memphis, TN 38103
jon.nobis@servicemaster.com
What is the relationship between Merry Maids and ServiceMaster Brands?
ServiceMaster Brands is the parent company of Merry Maids.
How can I contact Merry Maids customer service?
Call (888) 490-4227.
Does Merry Maids supply its own cleaning products and equipment?
Yes, Merry Maids provides all the cleaning supplies and equipment needed to complete the job.
How to get professional help with your Merry Maids problem
If you need help with Merry Maids, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.