Merrick Bank Customer Service Contacts

Merrick Bank is a financial institution offering credit cards and banking services with a focus on credit card products and customer-centric banking solutions.

How to reach a person at Merrick Bank

Merrick Bank Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Merrick Bank

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Merrick Bank

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Merrick Bank mailing address

P.O. Box 9201
Old Bethpage, NY 11804-9001

Merrick Bank social media channels

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Merrick Bank executive customer service contacts

Primary Contact
Jim Stephens
Chief Operating Officer
P.O. Box 9201
Old Bethpage, NY 11804-9001
jim.stephens@merrickbank.com

LinkedIn

Secondary Contact
Melanie Anderson
Chief Compliance Officer
P.O. Box 9201
Old Bethpage, NY 11804-9001
melanie.anderson@merrickbank.com

LinkedIn

Chief Executive
Richard Urrutia
P.O. Box 9201
Old Bethpage, NY 11804-9001
richard.urrutia@merrickbank.com

LinkedIn

Frequently asked questions about Merrick Bank

What number should I call if I have a billing dispute?

What is Merrick Bank headquarter's address?

10705 South Jordan Gateway, Suite 200
South Jordan, UT 84095

Does Merrick Bank have an online contact form?

Yes, you can find the online contact form here.

How do I log in to my Merrick Bank account online?

To log in to your Merrick Bank account, visit the website and enter your username and password in the login section.

How can I reset my Merrick Bank account password?

If you need to reset your password, you can do so by clicking on the “Forgot Password?” link on the login page and following the instructions provided.

How do I make a payment to my Merrick Bank credit card account?

You can make a payment to your Merrick Bank credit card account through various methods including online banking, by mail, or by phone. Specific instructions for each method can be found on the website or by calling customer service at (833) 842-7900.

Can I set up automatic payments for my Merrick Bank credit card?

Yes, you can set up automatic payments for your Merrick Bank credit card by logging into your account online and selecting the automatic payment option in the payment settings.

How do I dispute a charge on my Merrick Bank credit card statement?

To dispute a charge, you can contact Merrick Bank customer service at (833) 842-7900.

What should I do if my Merrick Bank credit card is lost or stolen?

If your credit card is lost or stolen, contact Merrick Bank customer service at (833) 842-7900 immediately to report it.

How to get professional help with your Merrick Bank problem

If you need help with Merrick Bank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.