Merrick Bank

Merrick Bank is a financial institution offering credit cards and banking services with a focus on credit card products and customer-centric banking solutions.

Telephone
Main : (800) 204-5936
Mailing address
P.O. Box 9201
Old Bethpage, NY 11804-9001
Website
merrickbank.com

What you need to know about Merrick Bank

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Merrick Bank

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Merrick Bank customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jim Stephens
Chief Operating Officer
Secondary
Melanie Anderson
Chief Compliance Officer
Chief Executive
Richard Urrutia
Chief Executive

Frequently asked questions about Merrick Bank

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Yes, you can find the online contact form here.
To log in to your Merrick Bank account, visit the website and enter your username and password in the login section.
If you need to reset your password, you can do so by clicking on the "Forgot Password?" link on the login page and following the instructions provided.
You can make a payment to your Merrick Bank credit card account through various methods including online banking, by mail, or by phone. Specific instructions for each method can be found on the website or by calling customer service at (833) 842-7900.
Yes, you can set up automatic payments for your Merrick Bank credit card by logging into your account online and selecting the automatic payment option in the payment settings.
To dispute a charge, you can contact Merrick Bank customer service at (833) 842-7900.
If your credit card is lost or stolen, contact Merrick Bank customer service at (833) 842-7900 immediately to report it.

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