Merrell Customer Service Contacts

Merrett is a retail and wholesale distributor specializing in a variety of consumer goods, including electronics, homeware, and outdoor products.

How to reach a person at Merrell

Merrell Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Merrell

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Merrell

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Merrell mailing address

1400 Industries Road
Richmond, IN 47374

Merrell social media channels


Merrell executive customer service contacts

Primary Contact
Kim Fletcher
Senior Director Customer Service
9341 Courtland Drive N.E.
Rockford, MI 49351
kim.fletcher@wwwinc.com

LinkedIn

Secondary Contact
Dee Slater
Chief Information Officer & Senior Vice President, Central Services
9341 Courtland Drive N.E.
Rockford, MI 49351
dee.slater@wwwinc.com

Chief Executive
Christopher Hufnagel
Senior Director Customer Service
9341 Courtland Drive N.E.
Rockford, MI 49351
christopher.hufnagel@wwwinc.com

LinkedIn

Frequently asked questions about Merrell

Who owns Merrell?

Wolverine World Wide.

When can I contact Merrett customer service?

Monday to Friday 8 a.m to 9 p.m., Saturday and Sunday 9 a.m. to 6 p.m. (all times Eastern).

Does Merrett have an online chat service?

Yes, you can find the online chat service here.

How can I contact Merrett customer service?

How to get professional help with your Merrell problem

If you need help with Merrell, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.