Melissa & Doug Customer Service Contacts

Melissa & Doug collects personal information such as names, email addresses, and purchase history to process orders, enhance customer experiences, and deliver targeted advertising. The company uses cookies and similar technologies to personalize content and may share data with third-party service providers for marketing. Melissa & Doug does not knowingly collect information from children under 13 without parental consent. Users can opt out of marketing communications, manage interest-based advertising preferences, and request access, correction, or deletion of personal data. Security measures are in place to protect information, although no system is completely secure.

Melissa & Doug’s terms of use, effective April 2, 2025, govern access to and use of the company’s website and services. The terms stipulate that users must be at least 18 years old and reside in the United States. The website is intended for personal, non-commercial use within the U.S., and accessing it from other jurisdictions is at the user’s own risk. By using the site, users agree to the company’s Privacy Notice and acknowledge that the company may monitor usage and utilize collected information for lawful purposes. The terms include a waiver of the right to participate in class action lawsuits, enforceable through binding arbitration. The company reserves the right to modify these terms at its discretion, with changes becoming effective upon posting.

Visit Melissa & Doug’s account page at melissaanddoug.com/account, log in, and view recent orders and shipping details.

To check the balance of a Melissa & Doug gift card, visit the check gift card balance page and enter the gift card code. The remaining balance and expiration date will be displayed.