MegaFood is a nutritional supplement company that produces vitamins and minerals made with whole foods and added nutrients.
MegaFood Responsiveness rating
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What you need to know about MegaFood
The company responds to most customer complaints in a satisfactory manner.
- MegaFood’s customer service response times can vary depending on the contact method, inquiry volume, and nature of the issue.
- You can resolve a problem with MegaFood using our insider guide or by contacting its executives.
- MegaFood’s customer service policies are standard. Here are our frequently asked questions about MegaFood.
MegaFood customer service response times
MegaFood’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Representatives are available Monday through Friday from 8 a.m. to 8 p.m. (Eastern time). Call customer service at (800) 848-2542. |
| Email support | MegaFood’s customer service responds to emails within 24 to 48 hours, depending on inquiry volume, during business hours from Monday to Friday, 8 a.m. to 8 p.m. (Eastern time). Email MegaFood at hello@megafood.com. |
| Live chat | MegaFood does not have a live chat feature on its website, but customers can reach out through an online contact form for assistance. |
| Social media | MegaFood’s social media customer service is active on platforms such as Facebook and Instagram, typically responding to inquiries within 24 to 48 hours during business hours (Monday to Friday, 8 a.m. to 8 p.m. Eastern time). However, response times may vary depending on inquiry volume. |
| Help center/FAQ | MegaFood’s customer service help center and FAQ section provide immediate answers to common questions. |
How to resolve a problem with MegaFood
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.MegaFood mailing address
380 Harvey Road
Manchester, NH 03103
MegaFood executive customer service contacts
Primary Contact
Aylin Asatourians
Director of Operations
380 Harvey Road
Manchester, NH 03103
aasatourians@pharmavite.com
Secondary Contact
Ray Gosselin
Executive Vice President, Chief Operations Officer
380 Harvey Road
Manchester, NH 03103
rgosselin@pharmavite.com
Chief Executive
Jeff Boutelle
380 Harvey Road
Manchester, NH 03103
jboutelle@pharmavite.com
What is the relationship between MegaFood and Pharmavite?
Pharmavite acquired MegaFood in 2014 and has been its parent company ever since, overseeing its operations while allowing it to focus on whole food-based supplements.
How can I contact MegaFood customer service?
Call (800) 848-2542 or email hello@megafood.com.
Where can I buy MegaFood products?
MegaFood products are available on the website, Amazon, health food stores, and major retailers such as Whole Foods and Target.
How to get professional help with your MegaFood problem
If you need help with MegaFood, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.