McAfee is a global cybersecurity company that provides antivirus software and other security solutions for consumers and businesses.
McAfee Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about McAfee
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with McAfee
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.McAfee mailing address
2821 Mission College Blvd
Santa Clara, CA 95054
McAfee executive customer service contacts
Primary Contact
Anna Jakar
Customer Service Manager
2821 Mission College Blvd
Santa Clara, CA 95054
anna_jakar@mcafee.com
Chief Executive
Craig Boundy
2821 Mission College Blvd
Santa Clara, CA 95054
craig_boundy@mcafee.com
How can I contact McAfee customer service?
Call McAfee at (866) 622-3911 or email consumersupport@mcafee.com.
How do I manage my McAfee account?
Manage your McAfee account by logging in on the website to view your subscriptions, update payment information, or modify settings.
How do I update McAfee?
McAfee typically updates automatically. However, you can manually check for updates by opening the software and going to the “Update” section.
How to get professional help with your McAfee problem
If you need help with McAfee, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.