Mario Badescu

Mario Badescu was founded in 1967 and offers a wide range of facial care products.

Telephone
Customer service : (800) 223-3728
Email
Mailing address
220 East 69th Street
New York, NY 10021
Website
mariobadescu.com

What you need to know about Mario Badescu

Mario Badescu's customer service response times vary by contact method, volume of inquiries, and business hours.

How to resolve a problem with Mario Badescu

Try self-service first

Use our proven resolution methods, or Mario Badescu’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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How fast does Mario Badescu respond?

Phone support
Mario Badescu's customer service phone support response times may vary depending on call volume and the nature of the inquiry, but the company typically aims to assist customers during business hours. Call customer service at (800) 223-3728.
Email support
Mario Badescu’s customer service email support typically responds within 1 to 2 business days, though response times may vary depending on the volume of inquiries. Email Mario Badescu at cs@mariobadescu.com.
Live chat
Mario Badescu’s customer service live chat support response times can vary, but the company typically aims to respond during business hours, depending on availability and inquiry volume.
Social media
Mario Badescu's customer service response times on social media can vary, but the company generally aims to reply within a few hours during business days, depending on inquiry volume and platform activity. Here's how to reach Mario Badescu via social media.
Help center/FAQ
Mario Badescu’s customer service help center and FAQ support are available 24/7, providing answers to common inquiries, though more complex issues may take longer to be addressed through other support channels.
Verified contacts

Mario Badescu customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Luis Chac
Director of Operations
Secondary
Joseph Cabasso
President
Chief Executive
Jack Cabasso
Chief Executive

Mario Badescu customer service policies

Mario Badescu collects a range of personal information, from a person’s name and email to the browsing habits and payment details—information that may be shared with affiliates and service providers for business purposes. While the company promises not to sell any data, sharing once-personal information with third-party platforms could raise concerns, particularly with regard to targeted ads. The privacy policy grants individuals the right to access, correct or delete data, but it remains the individual's responsibility to manage the privacy settings.

Mario Badescu loyalty program

Mario Badescu offers a loyalty program called the MB Rewards Program. Customers can earn points for purchases, referrals, and other activities, which can be redeemed for discounts on future orders.

Frequently asked questions about Mario Badescu

Call (800) 223-3728 or email cs@mariobadescu.com.
Yes, Mario Badescu can be contacted via an online chat service.
Visit the website and log into your account. Alternatively, use the tracking number sent to your email after your order has shipped to track the package on the carrier’s website.

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