Margaritaville is a lifestyle brand that includes resorts, restaurants, and products inspired by the music of Jimmy Buffett.
How to reach a person at Margaritaville
Main: (855) 995-9099
Margaritaville Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Margaritaville
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Margaritaville
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Margaritaville mailing address
6900 Turkey Lake Road
Suite 200
Orlando, FL 32819
Margaritaville executive customer service contacts
Primary Contact
Dennis McCormick
Customer Service / Captain
6900 Turkey Lake Road
Suite 200
Orlando, FL 32819
dennis.mccormick@margaritaville.com
Secondary Contact
Monica Lee
Customer Service Manager
6900 Turkey Lake Road
Suite 200
Orlando, FL 32819
monica.lee@margaritaville.com
Chief Executive
John Cohlan
6900 Turkey Lake Road
Suite 200
Orlando, FL 32819
john.cohlan@margaritaville.com
How can I contact Margaritaville customer service?
Call (855) 995-9099 or email guestservice@margaritaville.com.
Does Margaritaville have an online contact form?
Yes, you can find the online contact form here.
What is the typical response time for Margaritaville customer service?
Response times may vary, but Margaritaville customer service typically responds within 24 to 48 hours.
How do I cancel or change a reservation with Margaritaville?
To cancel or modify a reservation, you should contact Margaritaville customer service at (855) 995-9099 or email guestservice@margaritaville.com. Make sure to have your reservation details handy.
What is Margaritaville's refund policy?
Refund policies vary depending on the specific service or product. It’s recommended to review the terms and conditions of your booking or purchase and contact customer service at (855) 995-9099 or email guestservice@margaritaville.com for assistance with refunds.
How to get professional help with your Margaritaville problem
If you need help with Margaritaville, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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