Margaritaville at Sea

Margaritaville at Sea operates short, leisure-focused voyages, primarily in the Caribbean, offering onboard accommodations, dining and entertainment.

Telephone
Customer service : (800) 814-7100
Mailing address
420 S Orange Avenue, Suite 250
Orlando, FL 32801
Website
margaritavilleatsea.com

What you need to know about Margaritaville at Sea

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Margaritaville at Sea

Try self-service first

Use our proven resolution methods, or Margaritaville at Sea’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Margaritaville at Sea respond?

Phone support
Representatives are available Monday through Friday from 8 a.m. to 10 p.m., and weekends 9 a.m. to 6 p.m. (all times Eastern).
Email support
Margaritaville at Sea does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries.
Live chat
Margaritaville at Sea does not offer a live chat feature on its website.
Social media
Margaritaville at Sea is active on social media platforms such as Facebook, Instagram, X and YouTube.
Help center/FAQ
Margaritaville at Sea’s help center/FAQ provides quick answers to common questions regarding bookings, check-in and boarding, onboard amenities, travel documents, cancellations and policies.
Verified contacts

Margaritaville at Sea customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Ron Gulaskey
SVP Sales and Trade Relations
Primary
Jay Dudhnath
Senior Director of Customer Service
Secondary
Brandon Thom
Senior Director, Operations
Chief Executive
Christopher Ivy
Chief Executive

Margaritaville at Sea customer service policies

Margaritaville at Sea's privacy policy explains how the company collects, uses, shares and protects personal information from guests and website users, including data related to bookings, payments and customer service interactions.

Margaritaville at Sea loyalty program

Margaritaville at Sea offers a casino loyalty program called the Casino Players Club, which provides tiered rewards for onboard gaming activity.

Frequently asked questions about Margaritaville at Sea

Call (800) 814-7100.
Wi-Fi is available onboard for purchase, with varying speeds and coverage.
Drink packages are available for purchase and vary by beverage type and duration of the cruise.

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