Marco’s Pizza is an American restaurant chain that offers a variety of pizzas, subs, salads, and sides for delivery and carryout.
Marco's Pizza Responsiveness rating
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What you need to know about Marco’s Pizza
Marco’s Pizza responds to most customer complaints in a satisfactory manner.
- Marco’s Pizza’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Marco’s Pizza with our insider guide or through our executive contacts.
- Marco’s Pizza’s customer service policies are standard. Here are our frequently asked questions about Marco’s Pizza.
Marco’s Pizza customer service response times
Marco’s Pizza’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | For immediate assistance, you can contact Marco’s Pizza’s customer service at (419) 885-7000. Response times may vary based on call volume. |
| Email support | Inquiries can be sent to sliceofsupport@marcos.com. Responses are typically provided within 24 to 48 hours, depending on the nature of the inquiry and current volume. |
| Online contact form | You can reach out through the online contact form available on the website. Response times are generally within 24 to 48 hours. |
| Live chat support | Marco’s Pizza does not offer live chat support. |
| Social media | Reaching out via social media platforms such as Facebook or X may yield responses within a few hours to a day, depending on the activity and availability of the social media team. |
How to resolve a problem with Marco’s Pizza
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Marco’s Pizza mailing address
5252 Monroe St.
Toledo, OH 43623
Marco’s Pizza loyalty program
Marco’s Pizza offers a loyalty program called Marco’s Rewards. Members earn points for every purchase, which can be redeemed for discounts on future orders. To join, sign up through their website or mobile app.
Marco’s Pizza social media channels
Marco’s Pizza executive customer service contacts
Primary Contact
Steve Seyferth
EVP, Chief Growth Officer
5252 Monroe St.
Toledo, OH 43623
sseyferth@marcos.com
Secondary Contact
John Meyers
Chief Operating Officer
5252 Monroe St.
Toledo, OH 43623
jmeyers@marcos.com
Chief Executive
Tony Libardi
5252 Monroe St.
Toledo, OH 43623
tlibardi@marcos.com
Marco’s Pizza customer service policies
What is Marco's Pizza's privacy policy?
Marco’s Pizza’s privacy policy outlines how the company collects, uses, and protects customer information.
What are Marco's Pizza's terms of use?
Marco’s Pizza’s terms of use govern the use of the website and services, including the rules regarding content, intellectual property, and user responsibilities.
Marco’s Pizza self-service links
Where can I get the menu and nutrition information?
You can check out nutritional and allergen information at nutritionix.com/marcos-pizza/portal.
Where can I purchase Marco's Pizza gift cards?
Gift Cards can be purchased in-store or at marcos.cashstar.com/store/recipient?locale=en-us.
How can I check my gift card balance?
Gift Cards’ balance can be checked at marcos.com/giftcard/.
How can I contact Marco's Pizza customer service?
Call Marco’s Pizza at (419) 885-7000 or email sliceofsupport@marcos.com.
Does Marco's Pizza offer contactless delivery or curbside pickup?
Yes, many Marco’s Pizza locations offer contactless delivery and curbside pickup. Check with your local store for availability.
What should I do if there’s an issue with my order?
If there is an issue with your order, contact the restaurant directly for assistance or a resolution.
How to get professional help with your Marco's Pizza problem
If you need help with Marco's Pizza, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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