Maison Margiela

Maison Margiela is a French fashion house recognized for its unconventional and deconstructed approach to clothing and design.

Telephone
Main : (833) 561-0945
Mailing address
12 Place des États-Unis
75116, Paris France
Website
maisonmargiela.com

What you need to know about Maison Margiela

Customer service experiences with Maison Margiela can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Maison Margiela

Try self-service first

Use our proven resolution methods, or Maison Margiela’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Maison Margiela respond?

Phone support
Response times may vary, but expect to wait anywhere from a few minutes to an hour, depending on call volume and availability.

Maison Margiela customer service is available Monday through Friday from 9 a.m. to 9 p.m. and 10 a.m. to 9 p.m. on Saturday (all times Eastern).

Phone Maison Margiela customer service at (833) 561-0945.
Email support
Maison Margiela does not offer email support.
Online contact form
Online contact form responses are usually provided within 24–72 hours, depending on inquiry volume.

You can find the link to the online contact form here.
Live chat support
Often the fastest option, with response times ranging from a few minutes to 30 minutes during business hours.

Maison Margiela customer service is available Monday through Friday from 9 a.m. to 9 p.m. and 10 a.m. to 9 p.m. on Saturday (all times Eastern).
Social media
Social media response times vary, but inquiries are usually addressed within a few hours to a day. However, resolution may take longer if the issue requires further investigation.
Verified contacts

Maison Margiela customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Luigi Valier
Chief Client and Digital Officer
Secondary
Tanja Ruhnke
Chief Marketing Officer
Chief Executive
Gaetano Sciuto
Chief Executive

Maison Margiela customer service policies

Maison Margiela’s privacy policy outlines how it collects, uses, and protects personal data when users interact with its website or services. The company gathers data such as contact details, purchase history, and browsing behavior for purposes like order processing, customer service, and marketing (with user consent). It ensures data security and shares information mainly within its group or with service providers. Users have rights regarding their data, including access, correction, and deletion.

Maison Margiela loyalty program

Maison Margiela does not have a loyalty program.

Frequently asked questions about Maison Margiela

Call Maison Margiela customer service at (833) 561-0945.
Yes, you can find Maison Margiela's online contact form here.
Maison Margiela customer service is available Monday through Friday from 9 a.m. to 9 p.m. and 10 a.m. to 9 p.m. on Saturday (all times Eastern).

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