MAGFAST designs and sells portable charging devices, including power banks and wireless chargers.
MAGFAST Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about MAGFAST
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with MAGFAST
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.MAGFAST mailing address
1 Grandview Ave
Cornwall on Hudson, NY 12520-1205
MAGFAST executive customer service contacts
Primary Contact
Sanja Bodonji
Manager
1 Grandview Ave
Cornwall on Hudson, NY 12520-1205
sanja@magfast.com
Secondary Contact
Jack Chen
Strategic Leader
1 Grandview Ave
Cornwall on Hudson, NY 12520-1205
jack.chen@magfast.com
Chief Executive
Seymour Segnit
1 Grandview Ave
Cornwall on Hudson, NY 12520-1205
seymour.segnit@magfast.com
How can I contact MAGFAST customer service?
Call MAGFAST customer service at (863) 624-3278 or email hello@magfast.com.
How do I track my MAGFAST order?
To track your MAGFAST order, you can use the tracking number sent to you via email once your order has been shipped. You can also check your order status through your MAGFAST account.
How do I get a refund for a MAGFAST product?
If you’re eligible for a refund under MAGFAST’s return policy, you can contact customer service at (863) 624-3278 or email hello@magfast.com to initiate the refund process. Make sure to provide your order details and reason for the return.
How to get professional help with your MAGFAST problem
If you need help with MAGFAST, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.