Magellan Jets is a private aviation company that offers jet charter services and membership programs.
Magellan Jets Responsiveness rating
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What you need to know about Magellan Jets
The company responds to most customer complaints in a satisfactory manner.
- Magellan Jets’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Magellan Jets with our insider guide or through its executive contacts.
- Magellan Jets’ customer service policies are standard. Here are our frequently asked questions about Magellan Jets.
Magellan Jets customer service response times
Magellan Jets’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Magellan Jets customer service phone response times may vary depending on call volume and the nature of the inquiry. While specific response times are not publicly disclosed, Magellan Jets provides timely assistance for inquiries related to flight scheduling, ownership, and other services. Call customer service at (877) 550-5387. |
| Email support | Magellan Jets customer service email response times may vary depending on the volume of inquiries and the complexity of the request. While exact turnaround times are not publicly stated, the company responds promptly to emails regarding membership, flight scheduling, aircraft services, and general inquiries. Email Magellan Jets at info@magellanjets.com. |
| Live chat | Magellan Jets offers live chat on the website, allowing visitors to connect with a representative directly for inquiries about jet charter services, memberships and general support. |
| Social media | Magellan Jets is active on social media platforms such as LinkedIn, Instagram, Facebook, and X. Here’s how to reach Magellan Jets via social media. |
| Help center/FAQ | Magellan Jets’ help center/FAQ provides quick answers to common questions regarding jet charter services, membership programs, booking procedures, safety protocols and pricing. |
How to resolve a problem with Magellan Jets
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Magellan Jets mailing address
1200 Crown Colony Drive
Suite 600
Quincy, MA 02169
Magellan Jets executive customer service contacts
Primary Contact
Peter Antonuccio
Senior Director Client Experience
1200 Crown Colony Drive
Suite 600
Quincy, MA 02169
pantonuccio@magellanjets.com
Secondary Contact
Matthew Harris
Executive Vice President and Chief Operating Officer
1200 Crown Colony Drive
Suite 600
Quincy, MA 02169
mharris@magellanjets.com
Chief Executive
Joshua Hebert
1200 Crown Colony Drive
Suite 600
Quincy, MA 02169
joshua@magellanjets.com
How can I contact Magellan Jets customer service?
Call (877) 550-5387 or email info@magellanjets.com.
Does Magellan Jets have an online chat service?
Yes, Magellan Jets has an online chat service.
How to get professional help with your Magellan Jets problem
If you need help with Magellan Jets, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.