LYNX

LYNX is a public transportation system serving the greater Orlando area, providing bus services across Orange, Seminole, and Osceola counties in Florida.

Telephone
Main : (407) 841-5969
Mailing address
455 N. Garland Ave
Orlando, FL 32801
Website
golynx.com

What you need to know about LYNX

The company responds to most customer complaints in a satisfactory manner.

  • LYNX’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
  • You can resolve a problem with LYNX with our insider guide or through its executive contacts.
  • LYNX's customer service policies are standard. Here are our frequently asked questions about LYNX.

How to resolve a problem with LYNX

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

LYNX customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Steven Hartline
Transportation Supervisor
Secondary
David A. Burrowes
COO
Chief Executive
Tiffany Homler Hawkins
Chief Executive

Frequently asked questions about LYNX

Yes, you can find the online contact form here.
Monday to Friday 8 a.m. to 8 p.m.; Saturday and Sunday 8 a.m. to 6 p.m. (all times Eastern).
Monday-Friday 6 a.m.-7 p.m.; Saturday and Sunday 8 a.m.-5:30 p.m. (all times Eastern).
You can use the online trip planner, the LYNX Bus Tracker app, or call customer service at (407) 841-5969 for assistance.
You can pay with cash, the LYNX PawPass app, or purchase a reloadable LYNX card.
You can report lost items by calling LYNX Lost and Found or visiting the office.

Outdated info? Report it here