Lyca Mobile

Lyca Mobile is a global mobile network operator providing low-cost international and domestic calls, texts, and data services.

Telephone
Main : (845) 301-1612
Toll Free : (866) 277-3221
Mailing address
24 Commerce Street, Suite 100
Newark, NJ 07102
Website
lycamobile.us/en

What you need to know about Lyca Mobile

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Lyca Mobile

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Lyca Mobile customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Pankaj Agrawal
Group Operations Manager
Chief Executive
Chris Tooley
Chief Executive

Additional contacts

Subaskaran Allirajah
Chairman

Frequently asked questions about Lyca Mobile

Yes, you can find the online chat service here.
Call (866) 277-3221.
You can top up your Lyca Mobile account online via the Lyca Mobile website, through the Lyca Mobile app, or by purchasing a top-up voucher from a retail store. Instructions for using the voucher will be provided on the voucher itself.
To check your balance, dial *131# from your Lyca Mobile phone. You will receive a text message with your current balance. Alternatively, you can check your balance through the Lyca Mobile app or online account.
You can view your call history and data usage by logging into your account on the Lyca Mobile website or app. Detailed information about your usage will be available in the account dashboard.
If your SIM card is not working, try the following steps:
  • Ensure the SIM card is correctly inserted into your phone.
  • Restart your phone.
  • Check for any network outages in your area.
  • If the issue persists, contact Lyca Mobile customer service at (866) 277-3221 for further assistance.
You can configure your phone manually by entering the APN settings provided on the Lyca Mobile website.
To activate a plan or bundle, you can do so via the Lyca Mobile website, app, or by dialing a specific code from your Lyca Mobile phone. Instructions for activation will be provided when you purchase the plan or bundle.
Yes, Lyca Mobile offers international roaming services. You may need to activate roaming on your account, which can be done through the Lyca Mobile website or customer service at (866) 277-3221. Check the website for roaming charges and details specific to your destination.
To port your existing number to Lyca Mobile, you will need to request a PAC (Porting Authorization Code) from your current provider. Once you have the PAC, contact Lyca Mobile customer service at (866) 277-3221 and provide them with the code along with other required details to complete the porting process.

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