Lululemon
Lululemon is a global athletic apparel brand.
What you need to know about Lululemon
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Lululemon
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
Lululemon customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Additional contacts
Frequently asked questions about Lululemon
Call (877) 263-9300 or email media@lululemon.com.
Yes, you can find the online chat support here.
Chat support is available 24/7.
You can track your order by logging into your Lululemon account and selecting the order tracking option or by using the tracking number provided in your shipping confirmation email.
Lululemon offers a 30-day return policy for unworn and unwashed items with the original tags still attached. Final sale items cannot be returned.
You can return an item by initiating a return request through the website or by visiting a Lululemon store.
Contact customer service at (877) 263-9300 or email media@lululemon.com..
You can find your nearest store by using the store locator feature on Lululemon's website.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published August 16, 2024. Updated July 16, 2026.