LoyalFans Customer Service Contacts

LoyalFans is a content subscription platform that allows creators to monetize their content through fan subscriptions, tips, and pay-per-view messages.

How to reach a person at LoyalFans

LoyalFans Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate LoyalFans

What you need to know about LoyalFans

LoyalFans’ customer service quality receives mixed feedback from users. Some creators praise the platform for its proactive and friendly support, noting positive interactions and assistance. However, other reviews highlight challenges in reaching customer support and resolving issues, with reports of unresponsive service and technical difficulties.

LoyalFans customer service response times

LoyalFans’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone supportLoyalFans does not provide phone support.
Email supportLoyalFans aims to respond to customer support emails within 24 to 48 hours. Email LoyalFans at support@loyalfans.com
Online contact formLoyalFans does not provide support through an online contact form.
Live chat supportLoyalFans does not provide live chat support.
Social mediaLoyalFans has not publicly specified its typical response times for customer service inquiries made through social media channels. However, the company maintains an active presence on platforms such as Twitter, Instagram, Facebook, YouTube, and TikTok.

How to resolve a problem with LoyalFans

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

LoyalFans mailing address

15 Macarthur Pl Unit 1402
Santa Ana, CA 92707

LoyalFans loyalty program

LoyalFans does not have a loyalty program.

LoyalFans social media channels

X


LoyalFans executive customer service contacts

Primary Contact
Neil Orkin
Manager
15 Macarthur Pl Unit 1402
Santa Ana, CA 92707
neil@loyalfans.com

LinkedIn

Secondary Contact
Dariusz Gluchowski
Manager
15 Macarthur Pl Unit 1402
Santa Ana, CA 92707
dariusz@loyalfans.com

LinkedIn

Chief Executive
Eduard Braileanu
15 Macarthur Pl Unit 1402
Santa Ana, CA 92707
eduard@loyalfans.com

LinkedIn

LoyalFans customer service policies

What is LoyalFans privacy policy?

LoyalFans’ privacy policy explains how they collect, use, and protect personal information from users. It outlines data gathering practices related to user accounts, transactions, and interactions on the site. The policy emphasizes the importance of protecting sensitive data and explains how users can manage their privacy settings, including opting out of marketing communications. LoyalFans also provides details about cookies, third-party data sharing, and compliance with legal requirements.

What is LoyalFans' anti spam policy?

LoyalFans’ anti-spam policy prohibits the sending of unsolicited, bulk, or irrelevant messages, ensuring that all communication via the platform is consensual. The policy outlines that users must not engage in activities such as sending spam emails or using misleading headers. It also covers violations regarding the distribution of promotional content without prior consent. LoyalFans emphasizes compliance with relevant laws and offers a way for users to report spam. The platform aims to protect the integrity of its community and ensure a positive user experience.

What is LoyalFans complaint policy?

oyalFans’ complaint policy allows users to file complaints regarding violations of its terms of service, abuse, or misconduct. Complaints should be directed to the support team through official channels, and users can expect an investigation into the issue. The platform strives to ensure a fair and thorough review process, aiming to resolve complaints promptly. Violators may face actions like account suspension or termination.

How do I recover my password on OnlyFans?

Here are the steps to recover your password on LoyalFans:

  • Go to the LoyalFans login page.
  • Click on the “forgot password?” link.
  • Enter your registered email address.
  • Check your inbox for the password reset link.
  • Follow the instructions in the email to create a new password.

If you face any issues, you can contact LoyalFans support for further assistance.

How do I cancel my LoyalFans subscription?

Here are the steps to cancel your LoyalFans subscription:
  • Log in to your LoyalFans account.
  • Go to the profile of the creator you’re subscribed to.
  • Click the “subscribed” button.
  • Select “cancel subscription.”
  • Confirm your cancellation.

How do I report a LoyalFans creator?

To report a LoyalFans creator, follow these steps:

  • Log in to your account and go to the creator’s profile.
  • Click the three dots or “more options” button.
  • Select “report.”
  • Provide the required information about the issue, including the reason for the report.
  • Submit the report for review.
Frequently asked questions about LoyalFans

Who owns LoyalFans?

LoyalFans is owned by ENDsun Services LLC, a limited liability company.

What is ENDsun Services LLC headquarters address?

ENDsun Services LLC headquarters address is 250 Corey Ave, Suite 67064, St. Pete Beach, FL 33706

How to get professional help with your LoyalFans problem

If you need help with LoyalFans, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

What do you think of LoyalFans?

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Elliott Report
Average rating:  
 0 reviews