LightStream Customer Service Contacts

LightStream is an online lender that offers personal loans for a variety of purposes, such as home improvement, debt consolidation, or buying a car.

How to reach a person at LightStream

LightStream Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about LightStream

We have not received any recent complaints about LightStream.

How to resolve a problem with LightStream

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

LightStream mailing address

PO Box 117320
Atlanta, GA 30368-7320

LightStream social media channels

X


LightStream executive customer service contacts

Primary Contact
Harshal Choksi
Senior Vice President
303 Peachtree Street NE
Atlanta, GA 30308
Harshal@lightstreamns.com

Secondary Contact
Todd Nelson
Head of Consumer and Small Business Bank Partnerships
303 Peachtree Street NE
Atlanta, GA 30308
Todd@lightstreamns.com

Chief Executive
Bill Rogers
303 Peachtree Street NE
Atlanta, GA 30308
Bill@lightstreamns.com

Frequently asked questions about LightStream

How can I contact LightStream?

You can contact LightStream, a division of Truist Bank, by visiting their website and using the contact form available there. For customer service, they provide support via email at customerservice@lightstream.com. LightStream does not have a customer service phone number, as their service is entirely online.

Who is LightStream owned by?

LightStream is owned by Truist Bank, which was formed from the merger of SunTrust Banks and BB&T.

What bank is LightStream through?

LightStream is a division of Truist Bank, offering personal loans online under the Truist financial umbrella.

Who is the CEO of LightStream?

The CEO of LightStream is Bill Rogers.

Where is LightStream based?

LightStream is based in San Diego, California. However, as a division of Truist Bank, which is headquartered in Charlotte, North Carolina, its operations are integrated with Truist’s broader network.

How to get professional help with your LightStream problem

If you need help with LightStream, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.