Lenskart
Lenskart is an Indian eyewear company that sells a wide range of eyeglasses, sunglasses, and contact lenses online and through retail stores.
Sector 27b, Faridabad 121003, India
What you need to know about Lenskart
Customer feedback on Lenskart's services is mixed. Some customers commend the company's promptness and professionalism, while others have reported delays in communication. For instance, a review on ConsumerAffairs noted that the company was "extremely quick," completing a move in two business days, whereas other companies took longer. Conversely, the Better Business Bureau has recorded complaints about delayed responses.
- Lenskart’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Lenskart with our insider guide or through our executive contacts.
- Lenskart's customer service policies are standard. Here are our frequently asked questions about Lenskart.
How to resolve a problem with Lenskart
Try self-service first
Use our proven resolution methods, or Lenskart’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Lenskart respond?
Lenskart customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Lenskart self-service links
- Accessing the store locator:
- Visit Lenskart's official website at lenskart.com.
- Scroll to the bottom of the homepage and click on the "store locator" link.
- Alternatively, you can access it directly via this link.
- Purpose of the store locator:
- Helps you find the nearest Lenskart retail stores based on your location.
- Provides store addresses, contact details, and operating hours.
- Allows you to check the availability of specific products at nearby stores.
Lenskart customer service policies
Lenskart loyalty program
You can join Company's loyalty program, Company, by signing up for an account on the Company website or through their mobile app. Once you’re signed in, look for the loyalty program section, which will be highlighted. Program benefits include special discounts, early access to sales, and exclusive deals.
Frequently asked questions about Lenskart
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