LeapFrog
LeapFrog creates educational toys and learning tools for children, including interactive tablets, learning games, and electronic books.
Telephone
Customer service : (800) 701-5327
Customer service : (800) 717-6031
What you need to know about LeapFrog
The company responds to most customer complaints in a satisfactory manner.
- LeapFrog’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with LeapFrog with our insider guide or through its executive contacts.
- LeapFrog's customer service policies are standard. Here are our frequently asked questions about LeapFrog.
How to resolve a problem with LeapFrog
Try self-service first
Use our proven resolution methods, or LeapFrog’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does LeapFrog respond?
Phone support
Representatives are available Monday through Friday from 7 a.m. to 4 p.m. Central time for LeapFrog toys at (800) 701-5327. For LeapFrog baby monitors, customer service is available Monday through Friday from 9 a.m. to 6 p.m. Central time at (800) 717-6031.
Email support
LeapFrog does not have a designated email address for customer service on its website, but users may contact the company through the online support form.
Live chat
LeapFrog does not offer a live chat option for customer service on its website.
Social media
LeapFrog customer service is active on social media platforms such as Facebook, X, and Instagram, where customers can reach out for support and updates.
Here's how to reach LeapFrog via social media.
Here's how to reach LeapFrog via social media.
Help center/FAQ
LeapFrog's help center/FAQ provides quick answers to common questions, offering self-service support for topics such as product troubleshooting, warranties, account management, and order inquiries.
Verified contacts
LeapFrog customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Additional contacts
LeapFrog self-service links
Visit the website and navigate to the LeapFrog "Support" page. Search for your specific product or browse by category, then select the product for which you need assistance.
LeapFrog customer service policies
LeapFrog's privacy policy describes how the company uses, collects, and protects personal information. It explains the types of data collected and how the company uses those data, as well as data retention policies, data protection measures, and data sharing.
LeapFrog loyalty program
LeapFrog does not have a loyalty program.
Frequently asked questions about LeapFrog
VTech Enterprises is the parent company of both LeapFrog and VTechKids. VTechKids is a division of VTech focused on producing educational toys and learning products for children, including learning tablets, smartwatches, and other child-friendly electronics. LeapFrog, acquired by VTech in 2016, operates as a separate brand under VTech Enterprises and continues to specialize in educational technology, such as interactive learning systems, tablets, books, and toys for young children.
- VTechKids: Educational toys, learning systems, and children's electronics.
- LeapFrog: Educational technology for young learners, such as learning tablets, books, and toys.
- VTech Communications: Telecommunication products, including landline phones, home monitoring systems, and baby monitors.
- VTech Business Solutions: Commercial communications solutions, such as business phones and video conferencing systems.
- VTech Consumer Electronics: Video game consoles, home security systems, and other tech gadgets.
- VTech Global Manufacturing: Responsible for manufacturing and sourcing products for various divisions within the VTech group.
Call (800) 701-5327 (toys) or (800) 717-6031 (baby monitors).
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published March 21, 2025. Updated January 20, 2026.