Langley Federal Credit Union Customer Service Contacts

Langley Federal Credit Union is a financial institution that offers banking services to individuals and businesses in Virginia.

How to reach a person at Langley Federal Credit Union

Toll free: (800) 826-7490

Langley Federal Credit Union Responsiveness rating

rating
3/5

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What you need to know about Langley Federal Credit Union

Customer service experiences with Langley Federal Credit Union can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

Langley Federal Credit Union customer service response times

Langley Federal Credit Union’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone supportTypically responds within minutes during business hours; ideal for time-sensitive banking needs or account assistance.

Langley Federal Credit Union customer service is available Monday through Friday from 8 a.m. to 6 p.m., and Saturday from 8:30 a.m. to 1 p.m. (all times Eastern).

Call Langley Federal Credit Union at (757) 827-5328 or (800) 826-7490.
Email supportLangley Federal Credit Union does not offer email support.
Online contact formLangley Federal Credit Union does not have an online contact form.
Live chat supportAvailable during business hours with short wait times, typically under 5 minutes.
Social mediaResponse time may range from a few hours to 1 business day.

Here’s how to reach Langley Federal Credit Union via social media.

How to resolve a problem with Langley Federal Credit Union

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Langley Federal Credit Union mailing address

721 Lakefront Commons
Suite 400
Newport News, VA 23606

Langley Federal Credit Union loyalty program

Langley Federal Credit Union does not have a loyalty program.

Langley Federal Credit Union social media channels

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Langley Federal Credit Union executive customer service contacts

Primary Contact
Elana A. Sison
Contact Center Team Lead
721 Lakefront Commons
Suite 400
Newport News, VA 23606
esison@langleyfcu.org

LinkedIn

Secondary Contact
Fred Hagerman
Credit Union Leader
721 Lakefront Commons
Suite 400
Newport News, VA 23606
fhagerman@langleyfcu.org

LinkedIn

Chief Executive
Tom Ryan
721 Lakefront Commons
Suite 400
Newport News, VA 23606
tryan@langleyfcu.org

LinkedIn

Langley Federal Credit Union customer service policies

What is Langley Federal Credit Union privacy policy?

Langley Federal Credit Union’s privacy policy outlines how the credit union collects, uses, and protects the personal information of those who use its website and services. It details the types of data collected, such as personal and financial information, and explains how these data are used for purposes such as processing transactions, improving services, and complying with legal obligations. The policy also describes the security measures in place to protect information and provides information on consumer rights regarding their personal data.

What are Langley Federal Credit Union's terms of use?

Langley Federal Credit Union’s terms of use govern users’ access to and use of the website. Users of the site agree to comply with applicable laws and regulations, including U.S. export laws. The terms prohibit unauthorized use of the site’s content, which is protected by copyright and other intellectual property laws. Langley FCU operates the site from its offices in the United States and does not guarantee that the materials are appropriate or available for use in other locations. Any disputes arising from the use of the site are governed by the laws of the Commonwealth of Virginia, with exclusive jurisdiction in courts located in Hampton, Virginia.

How can I locate a branch?

To locate a Langley Federal Credit Union branch, visit the branch locator page. This tool allows searches for branches and ATMs by city, ZIP code, or specific services offered. Langley FCU operates 21 branches across Virginia and North Carolina, including locations in Hampton, Newport News, Virginia Beach, Chesapeake, Williamsburg, Norfolk, and Raleigh.

How can I make an appointment with Langley Federal Credit Union?

To schedule an appointment with Langley Federal Credit Union, visit the appointment scheduling page. This tool allows you to select your preferred branch, choose the type of service you need, and pick a convenient date and time. Appointments are available for a variety of services, including opening accounts, applying for loans, and notary services.

Frequently asked questions about Langley Federal Credit Union

How can I contact Langley Federal Credit Union customer service?

Call Langley Federal Credit Union customer service at (757) 827-5328 or (800) 826-7490.

When can I contact Langley Federal Credit Union customer service?

Langley Federal Credit Union customer service is available Monday through Friday from 8 a.m. to 6 p.m., and Saturday from 8:30 a.m. to 1 p.m. (all times Eastern).

Does Langley Federal Credit Union customer service offer live chat support?

Yes, you can find Langley Federal Credit Union’s live chat option on the bottom right-hand corner of the website.

How to get professional help with your Langley Federal Credit Union problem

If you need help with Langley Federal Credit Union, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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