Krispy Kreme Customer Service Contacts

Krispy Kreme’s privacy policy outlines how it collects, uses, and shares personal information through its websites and mobile applications. The company gathers data such as contact details, payment information, and usage patterns to provide services, process transactions, and communicate with users. This information may be shared with third-party service providers, franchisees, and legal authorities as necessary. Krispy Kreme also employs cookies and similar technologies to enhance user experience and analyze site usage. Users have rights regarding their data, including access and deletion requests, and can manage preferences through available tools. The policy applies to U.S. residents and does not cover practices of independent franchisees.

Krispy Kreme’s terms of use govern the use of its online services, including websites and mobile applications. Users must not engage in unlawful, harmful, or disruptive activities, such as submitting offensive content or violating intellectual property rights. The company reserves the right to monitor, remove, or modify user-submitted materials at its discretion. By submitting content, users grant Krispy Kreme a broad license to use, modify, and distribute their submissions for various purposes, including marketing and promotional activities. The terms also address issues related to account security, prohibited conduct, and the company’s rights to enforce these terms.

Place an online order at Krispy Kreme by visiting the online ordering page to choose delivery, pickup, or drive-thru options. Payment and rewards points are supported through the website or app.

To cancel a Krispy Kreme order, contact the specific shop where you placed your order. You can find the shop’s contact information in your order confirmation email. Please have your order number ready when reaching out.