Kona Bicycle
Kona Bicycle is a bike brand that designs and manufactures mountain, road, and commuter bicycles.
What you need to know about Kona Bicycle
Customer service experiences with Kona Bicycle can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Kona Bicycle’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Kona Bicycle with our insider guide or through our executive contacts.
- Kona Bicycle's customer service policies are standard. Here are our frequently asked questions about Kona Bicycle.
How to resolve a problem with Kona Bicycle
Try self-service first
Use our proven resolution methods, or Kona Bicycle’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Kona Bicycle respond?
Call Kona Bicycles at (800) 566-2872.
Email Kona Bicycles at konausa@konaworld.com.
Kona Bicycle customer service executives
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Additional contacts
Kona Bicycle self-service links
Kona Bicycle customer service policies
Kona Bicycle loyalty program
Kona Bicycle does not have a loyalty program.
Frequently asked questions about Kona Bicycle
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