Kiwii is a digital platform providing tools and services for optimizing online marketing and advertising campaigns.
Kiwii Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Kiwii
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Kiwii
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Kiwii mailing address
789 Digital Ave
Suite 101
Austin, TX 78701
Kiwii executive customer service contacts
Primary Contact
Massimiliano Casamento
Head of Sales
789 Digital Ave
Suite 101
Austin, TX 78701
Massimiliano.Casamento@addkiwii.com
Chief Executive
Daniele Cozzi
789 Digital Ave
Suite 101
Austin, TX 78701
Daniele.Cozzi@addkiwii.com
Does Kiwii have an online contact form?
Yes, you can find the online contact form here.
What are Kiwii’s customer service hours?
Monday to Friday, 9 a.m. to 5 p.m. Pacific standard time.
How can I track my order or service request?
To track your order or service request, log into your Kiwii account or email customer service at support@addkiwii.com with your order number.
How do I request a refund?
Contact Kiwii customer service at support@addkiwii.com with your order details.
How to get professional help with your Kiwii problem
If you need help with Kiwii, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help