July is a company that sells premium luggage and travel accessories. It offers a range of products, including suitcases, bags, and packing essentials.
What you need to know about July
- July’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with July with our insider guide or through our executive contacts.
- July’s customer service policies are standard. Here are our frequently asked questions about July.
July customer service response times
July’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support | July does not have phone support. |
Email support | Response time: Email inquiries typically take 1 to 5 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact July at through it’s “contact us” section on July’s website for the most accurate and up-to-date contact information. |
Live chat | Response time: July’s live chat support is usually the quickest option for getting help. You can expect an initial response within a few minutes to 30 minutes during business hours. Availability: Live chat is available 24/7, but the response times may be slower during peak periods, like sales events or holidays. |
Social media | Response time: July is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity. |
How to resolve a problem with July
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
July mailing address
69-71 Rupert street
Collingwood, VIC 3066
July executive customer service contacts
Primary Contact
Zhoe Low
Global General Manager
69-71 Rupert street
Collingwood, VIC 3066
zhoe@july.com
Secondary Contact
Alex Naoumidis
Head of Operations
69-71 Rupert street
Collingwood, VIC 3066
alex@july.com
Chief Executive
Richard Li
69-71 Rupert street
Collingwood, VIC 3066
richard@july.com
Who founded the company July?
July was co-founded in 2018 by Athan Didaskalou and Richard Li.
Who is the CEO of July?
Richard Li serves as the CEO of July.
How to get professional help with your July problem
If you need help with July, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.