Jot produces concentrated liquid coffee.
Jot Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Jot
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Jot
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Jot mailing address
2406 30th Street
Boulder, CO 80301
Jot executive customer service contacts
Primary Contact
Jeff Kenyon
Vice President, Customer Service
2406 30th Street
Boulder, CO 80301
jeff@jotx.co
Secondary Contact
Andrew Gordon
Co-Founder and CRO
2406 30th Street
Boulder, CO 80301
andrew@jotx.co
Does Jot have an online contact form?
Yes, Jot offers an online contact form, but it is more like a survey that you need to complete.
How can I contact Jot customer service?
Email Jot customer service at hello@jotx.co.
How long will it take for my order to arrive?
Shipping times typically range from 3 to 7 business days, depending on your location and shipping method.
How to get professional help with your Jot problem
If you need help with Jot, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.