Josie Maran creates cruelty-free skincare and cosmetics, using natural ingredients such as argan oil to offer solutions for skincare, makeup, and hair care.
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What you need to know about Josie Maran
Josie Maran’s customer service response times vary by contact method, volume of inquiries, and business hours.
- Depending on the type of issue, volume of inquiries, and contact method, Josie Maran’s customer service response times may vary.
- Our insider guide or reaching out to our executive contacts can help resolve any issues with Josie Maran.
- Josie Maran’s customer service policies follow standard procedures. Frequently asked questions about the company are listed below.
Josie Maran customer service response times
Josie Maran’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Josie Maran’s customer service phone support response times can vary depending on factors such as the volume of inquiries and the complexity of the issue. Typically, wait times may fluctuate during peak hours or promotional periods. For quicker assistance, it is recommended to contact the company during non-peak hours or explore other contact methods such as email or the online support options or call customer service at (888) 215-8733. |
| Email support | Josie Maran’s customer service email support response times can vary depending on the volume of inquiries and the nature of the issue. Typically, you can expect a response within 1 to 3 business days, although response times may be longer during peak periods. For faster resolution, it is recommended to provide clear details and any necessary documentation when contacting the company via email at cs@josiemaran.com. |
| Live chat | Josie Maran’s customer service live chat support response times can vary based on the volume of inquiries and the complexity of the issue. Typically, a representative will respond fairly quickly, often within a few minutes, during regular business hours. However, during peak times or high-demand periods, wait times may be slightly longer. For quicker service, it is advisable to reach out during non-peak hours. |
| Social media | Josie Maran’s customer service response times on social media can vary depending on the volume of messages and the nature of the inquiry. Typically, responses are received within a few hours during regular business hours, but wait times may be longer during busy periods or outside of business hours. For quicker assistance, it’s recommended to contact them during peak hours or consider using other support channels like email or live chat. Here’s how to reach Josie Maran via social media. |
| Help center/FAQ | Josie Maran’s customer service help center and FAQ support response times are typically faster, as most common inquiries are addressed through the self-service resources. For questions not covered in the FAQs, response times may vary, but a person can usually expect a reply within 1 to 3 business days. For quicker resolutions, it’s helpful to check the help center first before reaching out to customer service directly. |
How to resolve a problem with Josie Maran
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Josie Maran mailing address
6165 Santa Monica Boulevard
Los Angeles, CA 90038
Josie Maran loyalty program
Josie Maran’s loyalty program is called Josie’s VIP Club. This program allows customers to earn points on purchases, which can be redeemed for discounts and exclusive offers. It also provides members with special perks, such as early access to sales and new product launches.
Josie Maran social media channels
Josie Maran executive customer service contacts
Primary Contact
Alicia Frohmader
Director of Operations
6165 Santa Monica Boulevard
Los Angeles, CA 90038
alicia@josiemaran.com
Secondary Contact
Clare Ludvigsen
Chief of Operations
6165 Santa Monica Boulevard
Los Angeles, CA 90038
clare.ludvigsen@josiemaran.com
Chief Executive
Maran Taryn
6165 Santa Monica Boulevard
Los Angeles, CA 90038
taryn@josiemaran.com
How can I contact Josie Maran customer service?
Call (888) 215-8733 or email cs@josiemaran.com.
Does Josie Maran have an online chat service?
Yes, Josie Maran can be contacted via an online chat service.
How can I track my Josie Maran order?
Visit the “Order Status” section on the Josie Maran website and enter your order number and email address.
How to get professional help with your Josie Maran problem
If you need help with Josie Maran, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.