Javy Customer Service Contacts

Javy is a brand that offers coffee concentrates, making it easy to quickly prepare coffee by mixing a small amount of concentrate with water or milk.

How to reach a person at Javy

Javy Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Javy

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Javy

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Javy mailing address

1607 W Orange Blossom Trail
Apopka, FL 32712

Javy social media channels

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Javy executive customer service contacts

Primary Contact
Christopher Brydone
Head of Customer Experience
1607 W Orange Blossom Trail
Apopka, FL 32712
Christopher.Brydone@javycoffee.com

LinkedIn

Secondary Contact
Matt Faber
Chief Operating Officer
1607 W Orange Blossom Trail
Apopka, FL 32712
Matt.faber@javycoffee.com

LinkedIn

Chief Executive
Justin Kemperman
1607 W Orange Blossom Trail
Apopka, FL 32712
Justin Kemperman@javycoffee.com

LinkedIn

Frequently asked questions about Javy

How do I contact Javy customer service?

What is the shipping policy for Javy Coffee?

Javy Coffee typically offers standard and expedited shipping options. Shipping times and costs vary based on your location and the shipping method chosen. More detailed information can be found on the shipping policy page.

What is the return policy for Javy Coffee?

Javy Coffee offers a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange, subject to certain conditions. Contact customer service at (904) 694-5008 or email support@javycoffee.com for detailed instructions.

Where can I find nutritional information for Javy Coffee products?

Nutritional information for Javy Coffee products is available on the product packaging and on the product pages on the website.

Can I modify or cancel my Javy Coffee order?

Contact Javy customer service at (904) 694-5008 or email support@javycoffee.com.

How should I store Javy Coffee concentrate?

Javy Coffee concentrate should be stored in a cool, dry place. Once opened, it is recommended to refrigerate the concentrate and consume it within 4-6 weeks for optimal freshness.

How to get professional help with your Javy problem

If you need help with Javy, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.