Intrepid, also known as Intrepid Travel, is a company that provides small group adventure tours around the world.
Intrepid Responsiveness rating
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What you need to know about Intrepid
The company responds to most customer complaints in a satisfactory manner.
- Intrepid’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Intrepid with our insider guide or through its executive contacts.
- Intrepid’s customer service policies are standard. Here are our frequently asked questions about Intrepid.
Intrepid customer service response times
Intrepid’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | |
| Email support | |
| Live chat | |
| Social media | |
| Help center/FAQ |
How to resolve a problem with Intrepid
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Intrepid mailing address
Level 7, 567 Collins Street
Melbourne, VIC 3000, Australia
Intrepid loyalty program
Intrepid social media channels
TikTok
YouTube
Intrepid executive customer service contacts
Primary Contact
Leigh Barnes
Chief Customer Officer
Level 7, 567 Collins Street
Melbourne, VIC 3000, Australia
leigh.barnes@intrepidtravel.com
Secondary Contact
Tom Beadle
Chief Operating Officer
Level 7, 567 Collins Street
Melbourne, VIC 3000, Australia
tom.beadle@intrepidtravel.com
Chief Executive
James Thornton
Level 7, 567 Collins Street
Melbourne, VIC 3000, Australia
james.thornton@intrepidtravel.com
Intrepid customer service policies
Intrepid self-service links
How can I contact Intrepid customer service?
Call +0211-003-208.
Does Intrepid have an online contact form?
Yes, you can find the online contact form here.
When is Intrepid customer service available?
Intrepid customer service is available 24/7.
How to get professional help with your Intrepid problem
If you need help with Intrepid, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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