International Van Lines is a moving company that provides both domestic and international relocation services, including packing, shipping, and storage.
What you need to know about International Van Lines
International Van Lines offers comprehensive customer service with phone, email, and live chat support, though some customers report issues with responsiveness and pricing accuracy.
- International Van Lines’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with International Van Lines with our insider guide or through our executive contacts.
- International Van Lines’ customer service policies are standard. Here are our frequently asked questions about International Van Lines.
International Van Lines’ customer service response times
International Van Lines’ customer service response times on various platforms can vary based on the medium and the complexity of the inquiry:
- Phone support (Tel: (754) 547-6333): Customers can typically expect to reach a representative during business hours, though wait times may vary depending on call volume.
- Live chat: Live chat on the website generally offers quicker responses, with most inquiries being addressed in real-time, although some issues may take longer to resolve.
- Social media: On platforms like Facebook, Instagram, and Twitter, response times can vary widely. Some customers report fast replies within hours, while others experience delays, especially for more complex or non-urgent inquiries.
In general, response times are generally faster on live chat and social media for basic inquiries, but more complex issues (such as claims or pricing discrepancies) may take longer to address across all platforms.
How to resolve a problem with International Van Lines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
International Van Lines mailing address
3957 NW 12th Ave.
Carol, FL 33065
International Van Lines executive customer service contacts
Primary Contact
Jill Brauwerman
Customer Service Supervisor
3957 NW 126th Ave
Carol Springs, FL 33065
jill@internationalvanlines.com
Secondary Contact
Daisja Brinson
General Manager
3957 NW 126th Ave
Carol Springs, FL 33065
daisja@internationalvanlines.com
Alternative Contact
Josh Morales
President
3957 NW 126th Ave
Carol Springs, FL 33065
josh@internationalvanlines.com
How can I contact International Van Lines?
Call International Van Lines at (754) 547-6333.
How do I get a quote from International Van Lines?
Request a quote by visiting the website, filling out a form with details of your move (location, size, destination), or contacting customer service directly via phone at (754) 547-6333.
What should I do if my items are damaged or lost during the move?
Contact International Van Lines’ customer service at (754) 547-6333 to file a claim.
How to get professional help with your International Van Lines problem
If you need help with International Van Lines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.