International SOS

International SOS is a global health and security services company that provides medical, security, and travel assistance to organizations and individuals.

Telephone
Main : (215) 942-8333
Toll free : (800) 523-8662
Email
Mailing address
Building 6, Chiswick Park, 566 Chiswick High Road
London, W4 5YA, U.K.
Website
internationalsos.com

What you need to know about International SOS

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with International SOS

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

International SOS customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Vanessa Da Silva
Service Quality Manager and Global Head Of Service Delivery
Secondary
Carolyn Devlin
Customer Service Manager
Chief Executive
Jarrett Michau
Chief Executive

Frequently asked questions about International SOS

Call (215) 942-8333 or (800) 523-8662, or email customersupport@internationalsos.com.
Call the 24/7 helpline listed on your membership card or use the International SOS Assistance App.
Use the SOS Assistance App or the online portal with your membership number.
Call (215) 942-8333 or (800) 523-8662 or email customersupport@internationalsos.com.

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