Insta360

Insta360 is a technology company that develops 360-degree cameras, action cameras, and virtual reality devices for capturing immersive photos and videos.

Telephone
Main : +1-800-6920-360
Email
Mailing address
Room 1001-1003, Building T2, Southern District, OCT
Nanshan, Shenzhen Guangdong Province, China
Website
insta360.com

What you need to know about Insta360

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Insta360

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Insta360 customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Melody Yang
Director of Global Service
Primary
Leon Liu
Vice President, Customer Service
Secondary
Caroline Zhang
Head of Communications

Frequently asked questions about Insta360

Yes, you can find the online contact form here.
Call +1-800-6920-360 or email supportecommerce@insta360.com.
You can troubleshoot by visiting the support section on the Insta360 website, checking FAQs, or contacting customer service for assistance.

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