Imperfect Foods offers surplus and cosmetically imperfect food items that might otherwise go to waste.
How to reach a person at Imperfect Foods
Imperfect Foods Responsiveness rating
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What you need to know about Imperfect Foods
The company responds to most customer complaints in a satisfactory manner.
- Imperfect Foods’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Imperfect Foods with our insider guide or through its executive contacts.
- Imperfect Foods’ customer service policies are standard. Here are our frequently asked questions about Imperfect Foods.
Imperfect Foods customer service response times
Imperfect Foods’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Imperfect Foods does not provide a direct customer service phone number on its website. However, the company encourages customers to use its online help center for support inquiries. |
| Email support | Imperfect Foods does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries, which is available 7 days a week. |
| Live chat | Representatives are available via live chat Monday through Friday from 9 a.m. to 5 p.m. Pacific time. |
| Social media | Imperfect Foods is active on social media platforms such as Instagram, Facebook, and X. Here’s how to reach Imperfect Foods via social media. |
| Help center/FAQ | Imperfect Foods’ help center/FAQ provides quick answers to common questions regarding orders, deliveries, subscriptions and account management. |
How to resolve a problem with Imperfect Foods
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Imperfect Foods mailing address
1616 Donner Avenue
San Francisco, CA 94124
Imperfect Foods executive customer service contacts
Primary Contact
Marco Yepez
Vice President of Operations Excellence
1616 Donner Avenue
San Francisco, CA 94124
marco.yepez@imperfectfoods.com
Secondary Contact
Corey Farrell
Chief Operating Officer
1616 Donner Avenue
San Francisco, CA 94124
corey.farrell@imperfectfoods.com
Chief Executive
Ben Filipiak
1616 Donner Avenue
San Francisco, CA 94124
ben.filipiak@imperfectfoods.com
What is the relationship between Imperfect Foods and Misfits Market?
Misfits Market acquired Imperfect Foods in September 2022.
How can I contact Imperfect Foods customer service?
Imperfect Foods does not offer phone or email support; customers are encouraged to use the online help center available on the website for assistance.
Does Imperfect Foods have an online chat service?
Yes, Imperfect Foods has an online chat service.
How to get professional help with your Imperfect Foods problem
If you need help with Imperfect Foods, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.