Imperfect Foods

Imperfect Foods offers surplus and cosmetically imperfect food items that might otherwise go to waste.

Mailing address
1616 Donner Avenue
San Francisco, CA 94124
Website
imperfectfoods.com

What you need to know about Imperfect Foods

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Imperfect Foods

Try self-service first

Use our proven resolution methods, or Imperfect Foods’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Imperfect Foods respond?

Phone support
Imperfect Foods does not provide a direct customer service phone number on its website. However, the company encourages customers to use its online help center for support inquiries.
Email support
Imperfect Foods does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries, which is available 7 days a week.
Live chat
Representatives are available via live chat Monday through Friday from 9 a.m. to 5 p.m. Pacific time.
Social media
Imperfect Foods is active on social media platforms such as Instagram, Facebook, and X.

Here's how to reach Imperfect Foods via social media.
Help center/FAQ
Imperfect Foods’ help center/FAQ provides quick answers to common questions regarding orders, deliveries, subscriptions and account management.
Verified contacts

Imperfect Foods customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Marco Yepez
Vice President of Operations Excellence
Secondary
Corey Farrell
Chief Operating Officer
Chief Executive
Ben Filipiak
Chief Executive
Chief Executive
Neil Neufeld
Chief Operating Officer at Misfits Market

Imperfect Foods customer service policies

Imperfect Foods' privacy policy describes how the organization collects, uses, and protects personal information.  It outlines how data are used for processing orders and for marketing purposes.

Imperfect Foods loyalty program

Imperfect Foods does not have a loyalty program.

Frequently asked questions about Imperfect Foods

Misfits Market acquired Imperfect Foods in September 2022.
Imperfect Foods does not offer phone or email support; customers are encouraged to use the online help center available on the website for assistance.
Yes, Imperfect Foods has an online chat service.

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