Humble Bundle is a digital store that sells game, book, and software bundles at discounted prices. A portion of the payment goes to charity, and buyers can choose how much they want to pay. It also has a subscription service called Humble Choice, offering a selection of games each month.
Humble Bundle Responsiveness rating
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What you need to know about Humble Bundle
- Humble Bundle’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Humble Bundle with our insider guide or through our executive contacts.
- Humble Bundle’s customer service policies are standard. Here are our frequently asked questions about Humble Bundle.
Humble Bundle customer service response times
Humble Bundle’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Humble Bundle does not have phone support. |
| Email support | Response time: Email inquiries typically take 1 to 7 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact Humble Bundle at contact@humblebundle.com, though it’s always best to use the “submit a request” section on Humble Bundle’s website for the most accurate and up-to-date contact information. |
| Live chat | Response time: Humble Bundle does not have live chat support. |
| Social media | Response time: Humble Bundle is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity. |
How to resolve a problem with Humble Bundle
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Humble Bundle mailing address
163 Freelon Street, San Francisco, California 94107
San Francisco, CA 94107
Humble Bundle loyalty program
Humble Bundle’s loyalty program is called Humble Choice. Subscribers pay a monthly fee to get a selection of games to keep, plus extra discounts on games in the Humble Store. A portion of the subscription also supports charity.
Humble Bundle social media channels
Humble Bundle executive customer service contacts
Primary Contact
Annie Barry
Director of Customer Experience
163 Freelon Street
San Francisco, CA 94107
annie.barry@humblebundle.com
Chief Executive
Steve Horowitz
163 Freelon Street
San Francisco, CA 94107
steve_horowitz@ziffdavis.com
Are games cheaper on Humble Bundle?
Not neccessarily, games can be cheaper on Humble Bundle, especially during bundle deals and sales. You can often pay less than the standard price and get multiple games together. Plus, Humble Choice subscribers get extra discounts on individual games. However, prices vary, so it’s worth comparing with other stores.
How to get professional help with your Humble Bundle problem
If you need help with Humble Bundle, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
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