Are games cheaper on Humble Bundle?

Humble Bundle

Humble Bundle is a digital store that sells game, book, and software bundles at discounted prices. A portion of the payment goes to charity, and buyers can choose how much they want to pay. It also has a subscription service called Humble Choice, offering a selection of games each month.

contact@humblebundle.com

Mailing address

163 Freelon Street, San Francisco, California 94107
San Francisco, CA 94107

Website

humblebundle.com

What you need to know about Humble Bundle

Humble Bundle’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
You can resolve a problem with Humble Bundle with our insider guide or through our executive contacts.
Humble Bundle's customer service policies are standard. Here are our frequently asked questions about Humble Bundle.

How to resolve a problem with Humble Bundle

Try self-service first

Use our proven resolution methods, or Humble Bundle’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Humble Bundle respond?

Phone support

Humble Bundle does not have phone support.

Email support

Email inquiries typically take 1 to 7 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact Humble Bundle at contact@humblebundle.com, though it's always best to use the "submit a request" section on Humble Bundle's website for the most accurate and up-to-date contact information.

Live chat

Humble Bundle does not have live chat support.

Social media

Humble Bundle is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity.

Verified contacts

Humble Bundle customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary

Annie Barry

Director of Customer Experience

annie.barry@humblebundle.com

Chief Executive

Steve Horowitz

steve_horowitz@ziffdavis.com

Humble Bundle self-service links

To request a refund, gather the necessary details, including the purchaser’s email (and recipient’s email if it was a gift), the 13-character transaction ID (found in the confirmation email), the unique Humble Bundle download page URL, and any proof of purchase. Once you have these, submit a refund request through Humble Bundle’s customer support page.

Humble Bundle customer service policies

Humble Bundle collects personal data for account management, transactions, and communication. It shares this data with third parties for services like payment processing and legal compliance. Security measures are in place to protect user information, but data may be transferred internationally. Users have rights to access, correct, delete their data, and manage marketing preferences.

Humble Bundle loyalty program

Humble Bundle's loyalty program is called Humble Choice. Subscribers pay a monthly fee to get a selection of games to keep, plus extra discounts on games in the Humble Store. A portion of the subscription also supports charity.

Frequently asked questions about Humble Bundle

Not neccessarily, games can be cheaper on Humble Bundle, especially during bundle deals and sales. You can often pay less than the standard price and get multiple games together. Plus, Humble Choice subscribers get extra discounts on individual games. However, prices vary, so it’s worth comparing with other stores.

Outdated info? Report it here