HUGO BOSS Customer Service Contacts

HUGO BOSS privacy policy explains how the company collects, uses, shares, protects, and gives you control over personal information you provide when you use its U.S. websites, apps, stores, and other channels. It covers what types of personal data are collected (like contact, purchase, payment and device info), how it’s used (for services, marketing, analytics and fraud prevention), who it may be shared with (affiliates and third‑party service providers), your privacy choices and rights under applicable laws, and how the data is safeguarded and updated

HUGO BOSS allows you to return unworn, unwashed, unaltered items with original tags within 30 days of delivery for a full refund to your original payment method, and prepaid return shipping labels are provided with online orders in the U.S. If you use your own carrier, you pay those costs, and refunds are only issued once the return is received and processed; incorrect, damaged, or defective items should be reported to customer service right away, and exchanges aren’t offered for altered merchandise.

To return a HUGO BOSS,  use the prepaid UPS return label included in the package. Drop it off at a UPS location and wait for email confirmation after processing.