Huda Beauty is a cosmetics brand that offers a range of makeup, skin care, and beauty tools. It was founded by Huda Kattan, a beauty influencer.
What you need to know about Huda Beauty
- Huda Beauty’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Huda Beauty with our insider guide or through our executive contacts.
- Huda Beauty’s customer service policies are standard. Here are our frequently asked questions about Huda Beauty.
Huda Beauty customer service response times
Huda Beauty’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Live chat | Response time: Huda Beauty’s live chat support is usually the quickest option for getting help. You can expect an initial response within a few minutes to 30 minutes during business hours. Availability: Live chat is available 24/7, but the response times may be slower during peak periods, like sales events or holidays. |
Phone support | Huda Beauty does not have phone support. |
Email support | Response time: Email inquiries typically take 1 to 5 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact Huda Beauty at support@hudabeauty.com or through its “contact us” section on Huda Beauty’s website. |
Social media | Response time: Huda Beauty is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity. |
How to resolve a problem with Huda Beauty
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Huda Beauty mailing address
10000 Washington Blvd.
Culver City, CA 90232
Huda Beauty executive customer service contacts
Primary Contact
Pierre-Etienne Bureau
Chief Operating Officer and Chief Financial Officer
1209 Orange Street
Wilmington, DE 19801
pierre@hudabeauty.com
Carole Misset Polsterer
Chief Operating Officer of Kayali at Huda Beauty
1209 Orange Street
Wilmington, DE 19801
carole.polsterer@hudabeauty.com
Chief Executive
Huda Kattan
Founder & Co-CEO
1209 Orange Street
Wilmington, DE 19801
huda@hudabeauty.com
Christopher Goncalo
Co-CEO
1209 Orange Street
Wilmington, DE 19801
christopher@hudabeauty.com
Who owns Huda Beauty?
Huda Beauty was founded by Huda Kattan, a makeup artist and entrepreneur. She established the brand in 2013, and it remains privately owned by her and her family.
Who is the Group Finance Director of Huda Beauty?
As of July 2023, Damien Grassy serves as the Group Finance Director at Huda Beauty.
What other brands does Huda Beauty own?
- Kayali: A fragrance line co-founded by Mona Kattan, Huda’s sister, known for scents like Yum Pistachio Gelato.
- Wishful: A skin care brand that offers products designed to enhance skin health and appearance.
How to get professional help with your Huda Beauty problem
If you need help with Huda Beauty, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.