Huda Beauty

Huda Beauty is a cosmetics brand that offers a range of makeup, skin care, and beauty tools. It was founded by Huda Kattan, a beauty influencer.

Mailing address
2101 Jbc 3
Cluster Y, Jumeirah Lake Towers Dubai
Website
hudabeauty.com

What you need to know about Huda Beauty

Company generally responds to customer service in a satisfactory manner.

How to resolve a problem with Huda Beauty

Try self-service first

Use our proven resolution methods, or Huda Beauty’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Huda Beauty respond?

Phone support
Huda Beauty does not have phone support.
Email support
Usually 1 to 5 business days.Availability: Huda Beauty does not list customer service times.
Live chat support
Usually 1 minute to 2 hours.Availability: Huda Beauty does not list customer service times.
Social media
Huda Beauty is active on social media platforms such as [platform name], [platform name], [platform name], ….

Response times can range from 1 to 72 hours depending on the platform and the inquiry’s complexity.
Help center/FAQ
Huda Beauty help center/FAQ provides quick answers to common questions regarding...
Verified contacts

Huda Beauty customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Pierre-Etienne Bureau
Chief Operating Officer and Chief Financial Officer
Chief Executive
Carole Misset Polsterer
Chief Operating Officer of Kayali at Huda Beauty
Chief Executive
Huda Kattan
Chief Executive
Chief Executive
Christopher Goncalo
Co-CEO

Huda Beauty customer service policies

Huda Beauty collects personal information to process transactions, fulfill customer requests, and improve its services, including offering personalized experiences and targeted content. While it employs administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse, no system can guarantee complete security. Your personal information is retained only for as long as needed for the outlined purposes and legal obligations. After this period, it is deleted or anonymized. Depending on your location, you may have rights to access, modify, or delete your personal data, and Huda Beauty offers methods to exercise these rights, as outlined in its Privacy Policy.

Huda Beauty loyalty program

Huda’s VIPs is a loyalty program that rewards members for shopping on their website. Members earn points for every dollar spent, which can be redeemed for future purchases. The program also offers exclusive discounts, early access to product launches, and other beauty benefits. Additionally, Huda Beauty provides a Subscribe to Save option, allowing customers to receive their favorite products at regular intervals with a discount.

Frequently asked questions about Huda Beauty

Huda Beauty was founded by Huda Kattan, a makeup artist and entrepreneur. She established the brand in 2013, and it remains privately owned by her and her family.
As of July 2023, Damien Grassy serves as the Group Finance Director at Huda Beauty.
  • Kayali: A fragrance line co-founded by Mona Kattan, Huda’s sister, known for scents like Yum Pistachio Gelato.
  • Wishful: A skin care brand that offers products designed to enhance skin health and appearance.

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