HotelsByDay is a platform that allows users to book hotel rooms for day-use, providing short stays without the need for an overnight reservation.
HotelsByDay Responsiveness rating
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What you need to know about HotelsByDay
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with HotelsByDay
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
HotelsByDay mailing address
79 Madison Avenue
New York, NY 10016
HotelsByDay executive customer service contacts
Chief Executive
Yannis Moati
79 Madison Avenue
New York, NY 10016
yannis.moati@hotelsbyday@com
How can I contact HotelsByDay customer service?
Call (415) 937-6656 or email frontdesk@hotelsbyday.com.
When can I call HotelsByDay customer service?
Every day from 8 a.m. to 8 p.m. Eastern time.
What is HotelsByDay email response time?
The customer service typically responds within 24 hours.
Does HotelsByDay have an online WhatsApp service?
Yes, you can send a WhatsApp here.
When can I send a WhatsApp to HotelsByDay customer service?
The WhatsApp Chat with us function is available 24/7.
How do I book a room with HotelsByDay?
You can book a day room through the HotelsByDay website or mobile app. Simply enter your desired location and date, browse available hotels, and complete your booking online.
Is there a minimum or maximum stay duration?
HotelsByDay typically offers stays between 3 to 8 hours, depending on the hotel and the booking window you choose. Call (415) 937-6656 or email frontdesk@hotelsbyday.com for more information.
How to get professional help with your HotelsByDay problem
If you need help with HotelsByDay, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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