Hopper
Hopper is a travel app that helps users find and book flights and hotels, offering price predictions and alerts.
What you need to know about Hopper
Hopper responds to most customer complaints in a satisfactory manner.
- Hopper’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Hopper with our insider guide or through our executive contacts.
- Hopper's customer service policies are standard. Here are our frequently asked questions about Hopper.
How to resolve a problem with Hopper
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Hopper respond?
Hopper customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Hopper customer service policies
Hopper loyalty program
Hopper’s loyalty system is built around its in-app Hopper Wallet rather than a traditional points or status program. Rewards mainly take the form of promotional credits such as Carrot Cash, vouchers, referrals, and refunded balances, which can be applied toward future bookings made through the app. These credits are typically issued for promotions or specific actions, not automatically earned per dollar spent, and they often come with restrictions, limited redemption options, and expiration dates.
Frequently asked questions about Hopper
Outdated info? Report it here