Hilton Vacation Club

Hilton Vacation Club is a timeshare program offering members access to vacation accommodations at various Hilton-managed resorts.

Telephone
Main : (703) 883-1000
Customer service : (888) 446-6677
Email
Mailing address
7930 Jones Branch Drive
McLean, VA 22102
Website
hilton.com/en

What you need to know about Hilton Vacation Club

Complaints about Hilton Vacation Club are rare.

How to resolve a problem with Hilton Vacation Club

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Hilton Vacation Club customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Danny Hughes
Executive Vice President and President, Americas
Secondary
Simon Vincent
Executive Vice President and President, Europe, Middle East and Africa
Secondary
Alan Watts
Executive Vice President and President, Asia Pacific
Chief Executive
Christopher J. Nassetta
Chief Executive

Frequently asked questions about Hilton Vacation Club

Call (888) 446-6677 or email guestcorrespondence@hilton.com.
Yes, you can modify or cancel your reservation through the Hilton website, or mobile app, or by contacting the hotel directly at (888) 446-6677 or by emailing guestcorrespondence@hilton.com.
Additional services such as extra pillows, special room requests, or transportation can often be arranged by contacting the hotel directly or using the Hilton Honors app.

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