HeyTutor

HeyTutor is an online platform that connects students with private tutors for academic subjects and test preparation.

Telephone
Main : (855) 702-1849
Email
Mailing address
12327 Santa Monica Blvd, Unit 202
Los Angeles, CA 90025
Website
heytutor.com

What you need to know about HeyTutor

Customer service experiences with HeyTutor can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with HeyTutor

Try self-service first

Use our proven resolution methods, or HeyTutor’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does HeyTutor respond?

Phone support
Typically responds within minutes during business hours.
Email supportinfo@heytutor.com
Responses may take between 24 to 48 hours.
Live chat support
HeyTutor does not offer live chat support.
Social media
Replies can range from a few hours to a few days, depending on activity and monitoring.
Help center/FAQ
The FAQ is available 24/7 for immediate self-service, but it may not cover all specific issues.
Verified contacts

HeyTutor customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Melissa Robertson
Executive Education Transformation Leader
Secondary
Amanda Holguin
Customer Success Manager
Chief Executive
Jennifer Sheffield
Chief Executive

HeyTutor customer service policies

HeyTutor's district privacy policy outlines its commitment to protecting the privacy of students and educational institutions. The policy details the types of information collected, including personal and non-personal data from students and school administrators, such as names, contact details, academic performance, and usage data. This information is used to provide tutoring services, monitor student progress, and communicate with educational institutions. HeyTutor complies with applicable privacy laws, including FERPA and COPPA, ensuring that student data is handled securely and only for educational purposes. The policy also provides rights to students and parents, such as accessing, editing, or deleting personal information, and outlines procedures in the event of a data breach.

HeyTutor loyalty program

HeyTutor does not have a loyalty program.

Frequently asked questions about HeyTutor

HeyTutor is a privately held company co-founded by Skyler Lucci and Ryan Neman in 2014. As of 2025, it operates as a venture capital-backed organization, with ScOp Venture Capital among its investors.
Call HeyTutor at (855) 702-1849 or email info@heytutor.com.
Yes, you can find HeyTutor's online contact form here.

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