Herbivore Botanicals sells plant-based skin and body care products.
Herbivore Responsiveness rating
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What you need to know about Herbivore
Herbivore’s customer service response times depend on the contact method, inquiry volume, and business hours.
- Response times from Herbivore’s customer service can vary based on the contact method, inquiry volume, and issue type.
- Issues with Herbivore can be addressed by referring to our insider guide or reaching out to our executive contacts.
- Herbivore’s customer service policies are consistent. Below are some frequently asked questions about the company.
Herbivore customer service response times
Herbivore offers customer service through online contact methods, with response times varying based on inquiry volume and issue type. However, here’s a general idea of what to expect:
| Phone support | Herbivore no longer lists a customer service phone number. Customers are encouraged to contact the company using the online contact form or by email at info@herbivorebotanicals.com. |
| Email support | Herbivore’s email response time may vary depending on inquiry volume, but they typically respond within a few business days. Email Herbivore at info@herbivorebotanicals.com. |
| Live chat | Herbivore offers live chat support with response times that can vary depending on availability and inquiry volume. |
| Social media | Herbivore provides customer service through social media, with response times depending on platform activity and inquiry volume. Here’s how to reach Herbivore via social media. |
| Help center/FAQ | Herbivore’s help center and FAQ provide quick self-service solutions, offering immediate answers to common questions. |
How to resolve a problem with Herbivore
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Herbivore mailing address
1421 South Dean Street
Seattle, WA 98144
Herbivore loyalty program
Herbivore Botanicals has a loyalty program called Herbivore Rewards. Customers can earn points for purchases, referrals, and other actions, which can be redeemed for discounts on future orders.
Herbivore social media channels
Herbivore executive customer service contacts
Primary Contact
Al Curtis
Director of Operations
1421 South Dean Street
Seattle, WA 98144
alex@herbivorebotanicals.com
Secondary Contact
Julia Wills
Founder
1421 South Dean Street
Seattle, WA 98144
julia@herbivorebotanicals.com
Chief Executive
Britany LeBlanc
1421 South Dean Street
Seattle, WA 98144
britany@herbivorebotanicals.com
How can I contact Herbivore customer service?
Email info@herbivorebotanicals.com.
Does Herbivore have an online chat service?
Yes, Herbivore can be contacted via an online chat service.
How can I track my Herbivore order?
Track your order through the tracking link in the confirmation email sent after shipment or by logging into your account on the website to view order details.
How to get professional help with your Herbivore problem
If you need help with Herbivore, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
